Customer Reviews

“I  would 200 per cent  recommend Paula and RK Audiology.  I was recommended the office by my GP in Austin.  He was certainly correct on that choice.  I knew I needed hearing aids, and this was the place to get them.  Paula has excellent customer service and makes sure you are comfortable in wearing the hearing aids.  They use very high tech equipment and Paula is very knowledgeable about all the types of hearing aids.  Thanks for a great experience!”

“My wife and I contacted RK Audiology to get fit for custom Westone ear plugs before SXSW 2018. We go to lots of shows and had long been telling ourselves that we needed to protect our hearing, so this year we decided to actually do something about it. Paula was great to work with–she did a brief ear exam (with fun video of our ear canals!), helped us decide on the right level of protection for our needs and made molds of our ears to send to Westone. Her staff is professional and organized and made the whole process very easy. We’re really enjoying the results. Our new earplugs fit great and were comfortable to wear for a 3-band lineup. The sound is fantastic, very transparent and still pleasantly loud like you want a live show to be, just within a more safe level. We went with 10Db filters, but there are options to reduce the sound even further if you’d prefer. Can’t recommend enough!”

“I had the immense pleasure of being helped by Paula and Janet who in my opinion are in the top Audiologist practices I have had in my 28 years of wearing hearing aids. I was visiting Austin over the holidays and was experiencing issues with my aids. Paula brought me in and in a very professional and methodical manner diagnosed my problem. She took my claims very seriously and verified my ear health before moving on to the aid. The issue was resolved by replacing a component of my aid, but she then called the hearing aid provider to double check if my issue was a common one. Very thorough, knowledgeable and approachable.”

“I had some issues with my ear as it sounded like something was scratching inside every time I moved my head.  I was able to create an appointment online – huge time saver, especially when I was in immediate need.  Once I got there they were very kind, sat me down in the waiting area where there was a Martin Guitar just waiting to be played… 10 minutes of guitar playing later, it was my turn and the doc took great care of me and fixed me right up. I would highly recommend to anyone who has troubles Audiologists help with.”

“I feel lucky I found RK. My next “big birthday” will be the 70th.  (I don’t believe it, but there it is.) I was hesitant about calling – the other reviewers sounded young, hip, looking for ways to have a better listening – as opposed to hearing – experience. I’m so glad I called. Paula is professional, knowledgable about all alternative hearing devices, and has the patience of a saint.”

“What a great office!!!! I was recommended to them by the Next door app. I’ve had an impacted right ear for years and the ladies Paula and Janet worked together to get my ear unplugged. Their office is high tech and great. I felt very comfortable there and More importantly they changed my life!!! My ringing and dizziness stopped. If you have any hearing problems give them a call!”

“I had waited too long to get tested again and new hearing instruments until friends were constantly telling me how loud I was talking and being. I finally got the process started then, yesterday I went for my fitting of my new hearing instruments! Paula got me activated and I could hear the rain hitting the building! My smile grew and tears of joy streamed down my face!”

“Amazing service and so professional! I would recommend Paula and her team at RK. I had my Shure earpieces custom fitted and Paula did the examination, cleaning and received the item a couple of weeks later. I had a problem with the right side and made an appointment to get service. Paula showed me the issue and was so kind to not even charge me. Well, I will be back and will refer other friends to RK from now on!”

“Oh my! Janet and Paula are amazing! They took the time to see me while i was there, from MN on the spur of the moment. I am SO impressed by their service, knowledge, everything…I am strongly considering coming to Austin for me next set of aids. Thank you to the 2 awesome ones that helped me! Lori (did I mention that I was from Minnesota?)😎”

“I recently got a new hearing aid through RK Audiology and am loving it so far. Alison was my audiologist and she was awesome – she helped identified what I was looking for in the new aid, made some recommendations and when the order came in, really took her time to program the new aid, to make sure I was happy with what I was hearing. I think this has to be the first time I’ve walked out happy with the programming on a new hearing aid (I’ve a severe/profound hearing loss). Thank you, thank you!”